Customer Service

In the unlikely event of experiencing any issues with your purchased Outdoor Revolution product, please ensure you speak directly with the retailer where the product was purchased. Their contact details will be on your receipt. Their obligation is to assist you fully with the issue to the point of a satisfactory conclusion. Outdoor Revolution only deal directly with the retailers to resolve these type of issues.

Our dedicated friendly customer care representative Shannon is available to answer any other queries which you may have regarding Outdoor Revolution products. Tel: 01924 455 313 (ext 03) between the hours of 10am and 4pm Monday to Friday. Or alternatively email [email protected].

Air Tube Quick Cure! 

If you think your air tube is leaking please try and tighten the valve before returning the product to us. Have a look at the video available on Youtube to demonstrate how to tighten your AirFrame Valves. If you require the tool to tighten the valve please get in touch and we can send you one. 

If you think the tube is faulty then you need to get in touch with us and we can sort this issue out for you. The document below demonstrates the number and code allocation of all the tubes in our products, we need you to have a look at the correct page for your product and specify which tube you believe to be faulty. TubeCodes.pdf

At Outdoor Revolution, we don’t see constructive criticism as anything other than feedback allowing us to continually develop and improve our range of products, thus ensuring your outdoor adventure is not compromised, let us know your thoughts at: [email protected]